Backup Return & Exchange Policy
Comprehensive 60-Day Prescription Guarantee for Progressive Lenses
If new progressive prescription lenses cause you any discomfort, we will provide a second free eye examination and if necessary, a complimentary replacement within 60 days of product handover date (contact lenses excluded).
1-Year Frame/1-Year Lens Manufacturing Defect Guarantee
If manufacturing defects are found on frame within 1 year of purchase (handover), or on lens (coating) within 1 year of purchase (handover), we will replace without additional charge (accidental damage and human factor damage excluded).
All eyewear purchased in Spectacle Hut are eligible for the above terms and conditions of quality guarantee. Valid receipts are required. Damage caused by chemical, heat or inappropriate disassembly, scratches, pressure, collision, or other human factors is not covered. Please contact store staff or email@example.com for details above.”